Marketplaces
We bring extensive marketplace expertise across product performance, market operations, strategy and modelling, with deep experience in online recruitment.
Product growth and optimisation
Improve acquisition, engagement and conversion through product decisions grounded in marketplace behaviour.
- Matching policy and relevance
- Search and discovery
- Conversion and retention
- Pricing and monetisation
Marketplace operations and liquidity
Develop supply and demand at the level where transactions actually happen.
- Supply coverage and quality
- Micro-market liquidity
- Supply and demand balance
- Marketplace rules and incentives
AI-native marketplace experiences
Extend the marketplace from discovery and matching into advice, decision support and execution.
- Richer buyer and seller context
- Personalised guidance
- Conversational discovery
- Agent-led transactions
Ecosystem disruption
Reassess the marketplace’s role as agents reshape customer access and established platforms become unbundled.
- AI-mediated demand
- Marketplace unbundling
- Proprietary supply and data
- New models of value capture
Platform-centred
Buyer
Marketplace
Discovery
Matching
Transactions
Suppliers
Agent-mediated
Buyer
Buyer’s agent
Marketplaces
Direct suppliers
Data and verification
Transaction services
Customer access shifts. Marketplace functions can separate.